Klein Travel Terms and Conditions

Purpose

The purpose of this travel service agreement is to establish the terms and conditions under which Klein Travel will provide travel-related services to the Client.

Accurate Information

The Client agrees to provide accurate and timely information required for travel bookings. Any errors resulting from incorrect information provided by the Client are the Client’s responsibility.

Compliance

The Client is responsible for ensuring compliance with all applicable laws, including but not limited to visa and passport requirements.

Payment

The Client agrees to make full and timely payments according to the travel booking terms outlined. The Client authorizes Klein Travel to charge the provided credit card for all agreed-upon fees and payments related to the services provided. The Client agrees that once a payment is processed, it is binding and final.

Chargebacks

The Client expressly agrees not to initiate any chargeback or payment reversal without prior written notice to Klein Travel and a good faith effort to resolve any issues directly with Klein Travel. Any attempt to initiate a chargeback without providing Klein Travel an opportunity to address the issue first shall constitute a breach of this agreement.

In the event of an unauthorized chargeback or reversal, the Client shall be liable for any costs associated with the chargeback, including but not limited to the original payment amount, any fees imposed by the payment processor, legal expenses, and any costs incurred by Klein Travel in recovering the funds. The Client further agrees that initiating a chargeback without merit is considered fraud and may result in legal action.

Additionally, if a chargeback is initiated, the Client understands and agrees that Klein Travel may pursue all available legal remedies, including but not limited to reporting the matter to credit bureaus, initiating collection proceedings, and seeking compensation for damages. The Client will also be responsible for attorney fees, court costs, and other expenses incurred by Klein Travel in enforcing this provision.

Cancellations and Refunds

Cancellations initiated by the Client are subject to the terms outlined in the initial booking via the third-party supplier. In the event of a force majeure, including but not limited to acts of God, war, pandemics, or other unforeseen events beyond the control of Klein Travel, the Client acknowledges that Klein Travel is not liable for any losses or damages, and refunds will be subject to the policies of the third-party suppliers.

Supplier Responsibilities

Klein Travel acts as an agent for third-party suppliers (e.g., airlines, hotels, tour operators) and is not responsible for their actions, omissions, or service failures. Klein Travel will not be held liable for any delays, cancellations, or issues arising from third-party suppliers that are beyond its control.

Travel Insurance

Klein Travel strongly recommends that the Client purchase travel insurance to cover risks such as trip cancellations, medical emergencies, and other unforeseen events. The Client acknowledges that they have been advised to secure travel insurance and assumes all risks if they choose not to do so.

Documentation and Identification

The Client is responsible for obtaining all necessary travel documents, including passports and visas, and ensuring that they are current and valid for the duration of the trip. Clients are advised to renew passports early, with a requirement that they be valid for at least 6 months after the return date. The Client must ensure all travel documents match the legal names as they appear on their identification, as discrepancies may result in denied boarding or other travel interruptions.

Health and Safety

The Client confirms they are in good health and fit for travel. It is the Client's responsibility to consult with a healthcare provider if they have any concerns. The Client acknowledges the risks associated with travel since the COVID-19 pandemic and other communicable diseases. The Client agrees to comply with all health and safety guidelines and waives liability against Klein Travel for any illness contracted during travel.

Assumption of Risk and Liability Waiver

The Client acknowledges that travel involves inherent risks, including but not limited to illness, injury, delays, and cancellations. The Client agrees to waive any claims against Klein Travel for damages except in cases of gross negligence or willful misconduct.

Dispute Resolution

Any disputes arising from this travel service agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Gainesville, GA. This agreement will be governed by and construed in accordance with the laws of the State of Georgia.

Miscellaneous

Klein Travel reserves the right to modify these Klein Travel policies with notice to the Client. Any modifications will be effective upon the Client's receipt of such notice.